Effie wasn't exactly satisfied with Randell's response.
She didn't want him to praise her design simply because he was doing a favor for Lyman. What Effie truly hoped for was genuine communication with her clients—a chance to create something they would honestly love.
She wasn't interested in making a piece that someone would only tolerate, or worse, never wear out in public at all. That would be a waste—not just of her own time and effort, but of Randell's money as well.
“Mr. Hoffman, if you have any other thoughts or suggestions, please let me know. I'm more than willing to make adjustments,” Effie said, looking directly at him.
“It's best we discuss everything openly while we're all here,” she added.
Shirley, who'd been quietly observing, almost wanted to laugh. She'd been ready to say how Randell, despite seeming difficult at first, actually turned out to be the dream client—easygoing and agreeable in the end! She'd seen a designer break down in tears after a client forced her through more than a dozen rounds of revisions, debating the placement of every tiny accent stone. And after all that, the client decided the very first version was best. The poor designer had to sneak off to the restroom to cry once they'd finally left.
Truly, being a designer wasn't easy.
So to Shirley, working with someone like Randell—a client who didn't demand endless revisions—felt like a gift from above. And yet, Effie didn't seem entirely pleased?
Randell found Effie's insistence a little odd. He genuinely liked the design, so why change it?
“It really is great,” he insisted.
Effie replied, “Mr. Hoffman, once the design is finalized, there's very little room for changes. That's why it's so important for us to communicate thoroughly right from the start; that's how you get the best possible result.”
Irving Butler watched Effie and couldn't help thinking there must be something between her and Randell. Anyone else speaking to Randell like that would've triggered his infamous temper—but somehow, Effie got away with it.
Randell leaned toward Lyman and muttered, “Your wife's really professional.”
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